Privacy Policy

1. Information We Collect

We may collect personal information directly from you, automatically through our website, or through third-party tools we use to run our business.

2. How We Use Your Information

We use personal information to operate our website, provide our services, communicate with you, and improve our marketing systems.

• Respond to your inquiries
• Prepare proposals or service recommendations
• Provide SEO, social media, AI UGC video, landing page copy, and related services
• Manage client communication
• Process payments and invoices
• Improve our website and user experience
• Analyze website performance
• Send service updates or marketing emails
• Personalize content or recommendations
• Protect our website, business, and clients
• Meet legal, tax, accounting, or regulatory obligations
• Prevent fraud, abuse, or unauthorized access

We do not use your personal information to make automated decisions that produce legal or similar significant effects on you.

3. AI and Content Tools

Contego may use AI-assisted tools to support content planning, writing, research, editing, video scripting, creative production, and workflow efficiency.

When using AI or third-party creative tools, we may process business information, brand details, project briefs, content drafts, and other materials you provide.

We do not intentionally submit sensitive personal information to AI tools unless it is needed for the service and approved by the client.

We do not use AI to create fake testimonials, fake customer stories, fake payout claims, or misleading trader results.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, measure performance, and understand how visitors use our site.

• Keep the website working properly
• Understand traffic sources
• Analyze page performance
• Improve content and user experience
• Support marketing or retargeting campaigns

You can control cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled. If required by law, we will ask for your consent before using certain types of cookies.

5. How We Share Information

We do not sell your personal information. We may share personal information with trusted third parties when needed to operate our business or provide services.

• Website hosting providers
• Analytics providers
• Email and communication tools
• Payment processors
• Project management tools
• Cloud storage providers
• AI content or creative tools
• Contractors, freelancers, or service partners working on client projects
• Legal, tax, or accounting advisors
• Government authorities, if required by law

We only share information needed for the relevant purpose.

6. Client Content and Business Information

During a project, clients may share business information such as brand guidelines, website copy, customer insights, content plans, internal documents, product details, screenshots, or marketing materials.

Contego uses this information only to provide the agreed services.

We do not publish client materials, case studies, testimonials, or sensitive project details without permission.

7. Data Retention

We keep personal information only for as long as needed for the purpose it was collected. We may keep information to provide services, maintain business records, meet legal or tax obligations, resolve disputes, enforce agreements, improve internal processes, and protect our business from fraud or misuse.

When information is no longer needed, we may delete, anonymize, or archive it.

8. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These steps may include access controls, secure storage, trusted third-party tools, and internal handling procedures.

No online system is completely secure. We cannot guarantee absolute security, but we work to protect the information we process.

9. International Data Transfers

Contego may work with clients, tools, contractors, and service providers in different countries. This means your information may be processed outside your country of residence.

Where required, we take steps to protect personal information through contractual, technical, and organizational safeguards.

10. Your Privacy Rights

Depending on where you live, you may have rights over your personal information.

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent
• Opt out of marketing emails
• Ask questions about how your information is used

To make a privacy request, contact us using the details at the bottom of this page. We may need to verify your identity before responding to a request.

11. Marketing Communications

If you subscribe to our emails, download a resource, or contact us, we may send you marketing or service-related messages.

You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.

Even if you opt out of marketing emails, we may still send important service-related or transactional messages.

12. California Privacy Notice

If you are a California resident, you may have rights under California privacy laws. Depending on how the law applies to Contego, these rights may include the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

Contego does not sell personal information. If this changes, we will update this Privacy Policy and provide any required opt-out mechanism.

13. EEA and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, privacy laws may give you additional rights.

Where applicable, our legal bases for processing personal information may include consent, performance of a contract, legitimate interests, and legal obligations.

Our legitimate interests may include operating our website, responding to inquiries, providing services, improving our marketing, protecting our business, and communicating with clients or prospects.

You may have the right to access, correct, delete, restrict, transfer, or object to the use of your personal information. You may also have the right to lodge a complaint with your local data protection authority.

14. Children’s Privacy

Contego’s website and services are not intended for children under 13 years old.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, contact us and we will take steps to delete it.

15. Third-Party Links

Our website may include links to third-party websites, tools, platforms, or resources.

We are not responsible for the privacy practices, content, or policies of those third parties.

You should review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

If the changes are significant, we may provide additional notice where appropriate.

17. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at: